Effective Date: 01.07.2025
This Personal Data Deletion Policy (hereinafter referred to as the "Policy") governs the procedure for processing requests for the deletion of personal data provided by users of the LOYAL CARDS service (hereinafter referred to as the "Service"), owned by Sole Proprietor Serhii Mykolaiovych Horshov (hereinafter referred to as the "Operator").
Every user has the right to request the deletion of their personal data processed by the Operator within the scope of the Service.
To initiate the personal data deletion procedure, the user must send a request to the email address support@loyalcards.com.ua with the subject "DATA DELETION".
In response to the request, the user will receive an email or a message to their phone number (depending on the contact details provided during registration) with a link leading to a page displaying the user's contact information.
The user must follow this link to confirm ownership of the data. After following the link, the system will automatically delete or anonymize the relevant personal data.
The processing of the request and the execution of data deletion/anonymization actions are carried out within 10 (ten) business days from the moment the user confirms ownership of the relevant data.
The deletion of personal data may result in the complete or partial loss of access to the Service, including loyalty cards or other personalized features.
For any questions related to the processing of personal data, you can contact support@loyalcards.com.ua.